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С 13 по 20 мая агентство "Медиа-Систем" провело очень любопытное исследование социальных сетей, изучая отношение жителей Казахстана к системе здравоохранения. Анализировались упоминания о медицинских учреждениях, медиках, руководстве отрасли в социальных сетях. Агентство исследовало количество упоминаний, их тональность, содержание, интерес аудитории к различным вопросам и проблемам здравоохранения.

Наибольшее внимание пользователей соцсетей привлекли лично министр здравоохранения Елжан Биртанов, система обязательного медицинского страхования (ОМС), а также отдельные медицинские учреждения страны.

Было зафиксировано 464 упоминания о министре здравоохранения Елжане Биртанове. Применительно к нему обсуждалось состояние фармацевтической отрасли и качество казахстанских лекарств (в этом контексте Е. Биртанов набрал 162 упоминания). Люди очень остро комментируют цены на препараты и обеспечение лекарствами в рамках гарантированного объёма бесплатной медпомощи. «Бесплатные лекарства для пациентов с тяжелыми заболеваниями оказываются совсем не бесплатными. Многим они даются невыносимыми страданиями. Ждать появления нужных препаратов в аптеках приходится месяцами, а в это время чиновники решают бюрократические вопросы, связанные с тендерами, и судятся с поставщиками», – отмечается в новостях одного из телеканалов. Также широкий резонанс (131 комментарий) вызвало интервью министра под заголовком «Прекратите поливать грязью врачей!»

Обязательное социальное медицинское страхование (ОСМС) – ещё одна тема, привлекающая значительный интерес. Обсуждение ОМС набрало в общей сложности 249 упоминаний. Большой интерес аудитории вызвало интервью главы Фонда социального медицинского страхования Елены Бахмутовой, опубликованное 16 мая.

И, наконец, обсуждение конкретных медучреждений – основная тема, которая интересовала людей применительно к медицинской отрасли, по ней зафиксировано 547 упоминаний. В рейтинге упоминаний лидирует алматинская БСМП, далее (по убывающей) следуют On-Clinic, «Достар Мед», НЦ материнства и детства, ЦКБ Управления делами Президента и другие учреждения.

Более подробно срез отношения жителей Казахстана к отечественной медицине отражён в инфографике.